Cancellation Requests
- Users may request a cancellation of their service subscription or advertisement listing at any time by contacting our customer support team via email or through the designated cancellation process on our website.
- With regard to detailed information on refund you can also refer our terms and conditions page.
Refund Eligibility
- Refunds will be provided only for cancellations made within 7 days of the initial service subscription or advertisement listing. After this period, no refunds will be issued.
- Refunds will be processed only if the cancellation request is approved and the service or advertisement listing has not yet been utilized or published.
Refund Process
- Approved refund requests will be processed within 14 business days from the date of approval.
- Refunds will be issued using the original payment method used during the transaction.
Non-Refundable Services
Any fees paid for premium services, featured listings, or other value-added services are nonrefundable once the service has been rendered or the advertisement has been published.
Dispute Resolution
- As www.svarnabhumi.com is service provider facilitator platform owned by Svarnabhumi and not a party to any transactions between buyers and sellers, it shall not be responsible for resolving any disputes arising from such transactions.
- Users are advised to independently verify all information provided on our website, including facts and figures, before entering into any transaction.
Contact Information
For cancellation requests or refund inquiries, users may contact our customer support team at
sushanth@culturehighway.com.
By using our services, you agree to the terms outlined in this Cancellation and Refund Policy.
